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Store Director qatar jobs today 2024

Qatar
April 4, 2024
Application ends: May 4, 2024
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Deadline date:
May 4, 2024
$2000 - $2500 / month

Job Description

Store Director qatar jobs today 2024

Job Description Store Director qatar jobs today 2024

Store Director qatar jobs today 2024 MISSION: To ensure the delivery of exceptional operational and commercial standards throughout the store, with focus on providing an elevated customer experience. The Store Director needs to ensure compliance in all areas of operational activity and drive sales and profitability through the performance and development of the Management team, whilst managing within agreed budgets.

Responsibilities

Client Experience

  • Embody Sephora Attitude and set an example in front of the team.
  • Provide support to the team in difficult situations ensuring client’s satisfaction.
  • Provide extensive coaching and training to assist the team in meeting all commercial and operational KPI’s.
  • Take over floor leadership segments and ensure the floor is always managed and covered.
  • Energize and motivate the team through effective floor management to guarantee an addictive experience for our clients.
  • Use suitable tools (Love Meter and CEE) for analyzing overall satisfaction and propose action plans to enhance the customer experience.
  • Inspire the team to use digital tools to deliver a customized service.
  • Work in partnership with the Training Department and coach the team to offer our Beauty Services to maximize client satisfaction.
  • Embolden team to use digital (Happy App) to deliver a customized service; responsible for daily follow up
  • Build a strong relationship with Brand Supervisors and follow up on Brand BCs.
  • Lead your Management team to create a positive and energetic shopping experience to enable achievements in all commercial KPI’s.
  • Provide support for the head of operations in analyzing results and proposing action plans in order to enhance client experience and drive all related KPI’s.
  • Provide support for the management team by maintaining and enforcing quality customer service and resolving customer service complaints.
Sales
  • Implement retail priorities and inspire commercial success.
  • Lead the management team to create a positive and exciting work environment through effective floor management while ensuring that targets are met.
  • Inspire your Services Manager to create a playful and educational experience while ensuring services targets are met.
  • Reinforce sales policies and techniques established at the Sephora University with all team members.
  • Balance and drive the sales target among selective, exclusive and Sephora Collection.
  • Provide support for the Store Head of Operations in analyzing sales results and proposing action plans to achieve set target.

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