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Customer Service Specialist seek jobs australia 2024

Sydney NSW
April 3, 2024
Application ends: May 3, 2024
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Deadline date:
May 3, 2024
$56000 - $58000 / year

Job Description

Customer Service Specialist seek jobs australia 2024

Job Description Customer Service Specialist seek jobs australia 2024

Customer Service Specialist seek jobs australia 2024 Are you in retail and chasing a new experience but don’t know where to start? Why not continue to enhance your fantastic customer service skills in a professional office based role! We are currently working with a client who is seeking people just like you to grow their current customer service team in the Hurstville area! If this sounds like a role you’re interested in then apply today!

Your new role

As a customer service specialist you will be handling a high volume of inbound calls, and providing excellent levels of customer service to help customers choose the best plan for them, so if you have a genuine passion for customer service this is the role for you! The ideal candidate is someone who thrives in a fast paced environment and is experienced working towards KPIs.

Some of your responsibilities will include:
  • Making outbound calls to customers in a contact centre environment
  • Managing inbound and outbound emails
  • Managing your own portfolio of accounts
  • Maintaining customer payment records
  • Completion of administrative tasks
  • Ensuring a high level of customer service
  • Problem solving of general enquiries in a timely manner
  • Any other ad hoc duties
Your skills and experience
  • High attention to detail and thrive and thrive in a high performing culture
  • Strong written and verbal communication skills
  • Previous experience in a customer service role
  • Decision making skills and the ability to problem solve
  • Proficiency in Microsoft office suite
  • Positive attitude and willingness to learn
  • Your benefits / What you’ll get in return
Competitive salary
  • Uncapped monthly bonus
  • Great on-boarding program
  • No weekend work!
  • Health and well-being initiatives
  • Learning and development opportunities

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