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Correspondence Officer jobs in UK 2024

70 Whitehall, London
January 28, 2024
Application deadline closed.
Deadline date:
Application deadline closed.
$170 - $200 / day

Job Description

Correspondence Officer jobs in UK 2024

Job description Correspondence Officer jobs in UK 2024

Correspondence Officer jobs in UK 2024 The Prime Minister’s Office enables the Prime Minister to deliver the Government’s overall priorities and to communicate them to Parliament, the public and international audiences. From the Policy Unit and Press Office, Switchboard and Custodians, to the Events & Visits team and Private Office support; the diverse Downing Street team draws on varied expertise from across the Civil Service and beyond. Our teams come together to deliver excellent service to the Prime Minister while also making No10 a great place to work.

Correspondence Officer jobs in UK 2024

  • This is a unique opportunity for anyone interested in working at the very heart of Government and providing a vital link between the Prime Minister and the public while sampling the breadth of policies across departments.
  • The role requires good communication skills and the ability to build relationships (both with other teams within No.10 and with colleagues across Government whose advice and input is often required). You will need to be proactive in your approach to work, have an eye for detail, be able to work within hard deadlines, and contribute to the smooth running of the Direct Communications Unit. We are a diverse and welcoming team, and we strongly support apprenticeship schemes and personal development.
  • Person specification

In particular, in this role you will have the opportunity to:

  • Identify trends and anticipate problems in order to prioritise work and provide a high quality service;
  • Motivate and assist colleagues to reach their potential;
  • Promote a collaborative working atmosphere;
  • Gain experience of working in the heart of, and across, Government within a friendly and supportive environment.

You will need to demonstrate the skills that are required for:

  • Inputting information onto and maintaining databases;
  • Amending standard responses and drafting occasional replies to correspondence;
  • Dealing with telephone and written enquiries and requests from colleagues, staff in other government departments and members of the public;
  • Commissioning ministerial replies; briefings when necessary;
  • Maintaining good relationships with key stakeholders;
  • Providing team administrative support.
  • Working with other Government Departments to secure their cooperation, build rapport, share best practice and foster a consistent approach to correspondence.
  • No.10 is a friendly and fascinating place to be, and the role provides an opportunity to see how it works and interacts with other parts of Government. You will be playing an important role in the way that the Prime Minister and Government are viewed externally, protecting their reputation, and keeping the public informed.
  • A good working knowledge of MS Office systems (Word, Outlook, Excel) is essential and an interest in current affairs is desired.
  • You will be expected to have or develop a high standard of written English and reading comprehension, including grammar, spelling and punctuation.


We’ll assess you against these behaviours during the selection process:

  • Communicating and Influencing
  • Delivering at Pace
  • Working Together
  • Changing and Improving


  • Alongside your salary of £28,700, Cabinet Office contributes £7,749 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
  • Learning and development tailored to your role.
  • An environment with flexible working options.
  • A culture encouraging inclusion and diversity.
  • A Civil Service Pension which provides an attractive pension, benefits for dependants and average employer contributions of 27%.
  • A minimum of 25 days of paid annual leave, increasing by one day per year up to a maximum of 30.

Things you need to know

  • Selection process details
  • This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.
  • Application process
  • Please include a CV and Behaviour statements against the following behaviours;

Communicating and Influencing

  • Delivering at Pace
  • Working Together
  • Changing and Improving
  • Should a large number of applications be received, an initial sift may be undertaken using the lead Behaviour, Communicating and Influencing. Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview.
  • Selection process
  • Applications will be assessed against the behaviours listed on the job advert. Candidates successful at sift will be invited to a Behaviour and Strength based interview.
  • Expected timeline (subject to change)
  • Expected sift date – Mid Dec
  • Expected interview date/s – Late Dec
  • Interview location – TBC

Reasonable adjustments

  • If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs.

Complete the ‘Assistance required’ section in the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

Further information

  • If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘contact point for applicants’ section.
  • Please note that this role requires SC clearance, which would normally need 5 years’ UK residency in the past 5 years. This is not an absolute requirement, but supplementary checks may be needed where individuals have not lived in the UK for that period. This may mean your security clearance (and therefore your appointment) will take longer or, in some cases, not be possible.
  • Please note terms and conditions are attached. Please take time to read the document to determine how these may affect you.
  • Any move to Cabinet Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at
  • A reserve list will be held for a period of 12 months, from which further appointments can be made.
  • If successful and transferring from another Government Department a criminal record check may be carried out.
  • In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf.
  • However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing stating the job reference number in the subject heading.
  • New entrants are expected to join on the minimum of the pay band.
  • Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.
  • A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
  • Feedback will only be provided if you attend an interview or assessment.


  • Successful candidates must undergo a criminal record check.
  • Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).
  • See our vetting charter (opens in a new window).
  • People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

  • This job is broadly open to the following groups:
  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
  • Further information on nationality requirements (opens in a new window)
  • Working for the Civil Service
  • The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
  • We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles (opens in a new window).
  • The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
  • The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Apply and further information

  • This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
  • The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
  • Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
  • Contact point for applicants
  • Job contact :
  • Name :
  • No10 Recruitment
  • Email :
  • Recruitment team

Email :

  • Further information
  • Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel that your application has not been treated in accordance with the Recruitment Principles, and wish to make a complaint, then in the first instance you should contact Government Recruitment Service by email at :
  • If you are not satisfied with the response you receive, then you can contact the Civil Service Commission at For further information on the Recruitment Principles. and bringing a complaint to the Civil Service Commission, please visit their website at:

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